Sangoma US-20 Keeps Hanging
I have two UC-20 Sangoma running FreePBX 17 with Asterisk 23. This was after upgrading from FreePBX 13 and Asterisk 15. The previous system was doing the same thing. Symptoms: When calling, the call...
View ArticleSangoma Chat App (FreePBX)
Are there any plans for the Sangoma Chat mobile app that works with FreePBX? Is it still being actively developed or supported? I am trialing Sangoma Connect at the moment and noticed during testing...
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Removing old deployments from the Sangoma Portal
This has been mentioned before, and @tonyclewis helpfully said it wasn’t possible for deployments that have commercial modules. My issue is, just like the poster replied (and did not get a further...
View ArticleKYRO — VoIP Services | Partnership & Community Promotion Inquiry
Hi FreePBX/Sangoma Community, I’m reaching out on behalf of KYRO, a VoIP services brand. We’re interested in exploring an approved partnership, community promotion, or marketing opportunity within the...
View ArticleLanding & Dashboard page changed to freepbx after 15/16 upgrade
I recently upgraded a PBXAct system from 15/16 using the upgrade tool. Now, the landing and dashboard pages show FreePBX instead of PBXAct. All the PBXAct modules function; it’s just the appearance...
View ArticlePOMPs vs "Support" licenses, and what else is needed for updating
Trying to bring an out of date pbxact 15 install up to current, I know I’ll need to do the backup/deploy/restore route, but before I can even get there I understand I’ll need to bring the “POMPs”...
View ArticleYealink T46U OpenVPN to PFsense
I am hoping someone has some experience with this issue. I am trying to connect a yealink phone to a PFsense gateway with a pbx behind it. I keep getting the following errors when trying to connect:...
View ArticlePortal.sangoma.com down?
Anyone know the status of the issue with the portal sight being down? Cloudflare errors this morning when I try to connect. 2 posts - 2 participants Read full topic
View ArticleDND state out of sync between Yealink phone and FreePBX extension
Hi, We have a number of SIP-T54W phones and I have noticed that if DND is toggled (on or off) while there is a network connectivity problem that prevents phones from reaching the FreePBX server, when...
View ArticleThe problem is that the activation failed, and I don’t know the ID code. I’m...
Hi everyone. I inherited this from the previous admin: PBX Version: 14.0.17 PBX Distro: 12.7.8-2306-1.sng7 Asterisk Version: 13.38.3 The problem is that the activation failed, and I don’t know the ID...
View ArticleUpgrading PBXACT from 15 to 17
I’m simulating a PBXACT (not FreePBX) upgrade from V15 to V17 First of all I got current PBXACT backup file. Installing Debian12 on new machine and run the installation script as per...
View ArticleCan't access the Sangoma Portal
Is anyone else unable to access the Sangoma Portal site: https://portal.sangoma.com? I don’t see any problems on https://trust.sangoma.com/, so I figured I’d check here. I’m getting the classic...
View Article15 to 17 and Warm Spare
Planning to migrate Pbxact1200 (hardware) V15 with warm spare to V17 Is it expected and documented without major issues ? 1 post - 1 participant Read full topic
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Support tickets
Why do I need to create a github account to open a trouble ticket? It used to be my Sangoma account was all I needed to open a TT… It wants you to match 10 images that don’t align and are reversed...
View ArticleBuilt your business around FreePBX? So did I
Hey everyone, I wanted to share something we’ve been working on internally at Sangoma that I think will resonate with a lot of the larger FreePBX providers, MSPs, and operators here. Before joining...
View ArticleCannot access Sangoma Portal. Is it me?
Hello, I’m trying to access Sangoma Portal. As I wasn’t sure about about it, I successfully reset my password according the congratulations message. When trying to enter the portal, I’m forwarded to...
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New FreePBX Advanced Course added
We’ve had FreePBX training for about a decade now, but this month we’re adding an advanced course to the lineup which will include: Coding a custom dialplan and hooking it into FreePBX Coding a custom...
View ArticleInternational DID's (London, UK)
I checked in SipStation but the only DID’s they offer numbers in the US and Canada. My LEC can do it but it will take several weeks to setup and a long term contract. I need a number in London that...
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FreePBX 17 New Install Can't Activate
Hello! I installed the latest version of FreePBX 17 PBX Version: 17.0.25 PBX Distro: 12.7.8-2408-1.sng12 Asterisk Version: 22.7.0 and can’t activate it. I get the error message: Activation Error!...
View ArticleEmail notifications
Hi, we have a PBXact 16.0.45. While checking the email traffic sent by the PBX, we noticed that some emails with the following subjects were sent to our provider: Restore Status on Spare Server...
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