Support for portal.sangoma.com
Where can I get support? I purchased a license for the wrong deployment and need it changed. I’ve tried emailing my account manager listed at the top of the page, but got no reply. I tried calling the...
View ArticlePBXact40 does not boot
A few days ago, my PBXact 40 failed after restarting. It might have a hardware issue or a corrupted system image. Every time I turn the device on, the power LED just keeps blinking, and the Ethernet...
View ArticleFreePBX Support - Incoming Call Failures [title edit by mod]
I am going a little crazy. Incoming calls are not getting through on VOIP Innovations because my server wants them to authenticate. I am waiting for FreePBX support who seemed mostly clueless. But it...
View ArticleVega 3050 gateways
Sangoma, These are a little old in the tooth now days, my post is about the 3050 high capacity port models, its 2025 and still no per port status LED’s, but the big one, no MELT capabilities aka GR909...
View ArticleGetting Busy tone on outgoing PSTN calls via Sangoma Vega Gateway 60G
All was well, incoming and outgoing calls were processed correctly. Old IP range was 192.168.1.1/254. New Router introduced into the system, DHCP broadcast new IP’s in the range 192.168.178.1/254. Now...
View ArticleMoving from Hyper-v to Proxmox and Upgrading from Freepbx 15 to 17
We intend to switch to proxmox from hyper-v, how will this affect my license and server activation, as we have (No Zend Resets remaining). And Also we want to upgrade from FreePBX 15.0.37.9 to version...
View ArticlePJSIP and Vega G60 v2
I was able to get the Vega to work with and without registration and authentication. but, I keep seeing this Notice on the asterisk CLI and haven’t been able to figure out why? NOTICE[14185]:...
View ArticleSangonma Vega Gateway
Does someone have a step by step guide to settting up a vega 60G with FreePBX using SIP trunks Thanks Peter 2 posts - 2 participants Read full topic
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GEN Call Transcription Module for FreePBX
GTranscription is a commercial solution that converts FreePBX (Asterisk) Call Recordings into transcriptions, usually overnight, and optionally provides a customisable summarisation, analysis and...
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Inbound routes are not taking DID from Carrier
The customer is changing their digital trunk to an IP trunk. Currently, a digital trunk is in working. The carrier provides a modem with an IP address pointing to a SIP/Proxy server through which...
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"Expired Support Contract" error won't go away
For some reason, no matter how many times I click “delete this,” the error won’t get removed from the dashboard permanently. It comes back after a couple hours. I thought this was some kind of...
View ArticleXactview queue licenses
Anyone know how to get Xactview queue licenses? There is no Xactview licensing offered in the Sangoma portal… If Xactview was discontinued, it does not seem to have been well announced. 1 post - 1...
View ArticleIs iSymphony still in business? Problems with FOP2 service also
Does anyone have an update on iSymphony? I’ve used them for years and I see I’m not alone in noting that they no longer response to service requests (tickets,calls, emails, etc) – although they will...
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Freepbx 17 - Bugs
After installing Freepbx 17 I found some Bugs. Some concern commercial modules, I opened tickets in Support but the times are often long, or require a call and with different countries and different...
View ArticleIssue after hardware change
hi all guys, I have this problem a FreePBX running well since 2020 after a hardware failure: pc replaced with absolutely the same model old disk inserted in the new pc freepbx restarts but is...
View ArticleRe-Activate freePBX after every restart
Hi There, New to freePBX my first installation. I am prompted to re-activate freePBX after every restart, what am I missing or doing wrong, enp3s0 static IP on my WAN? Thanks 4 posts - 2 participants...
View ArticleYealink bind "no answer forward" to a dsskey
Hello everyone, does anybody know if it is possible to bind the feature no answer forward to a key on the phone. Currently I am only able to create a key which toggles always forward and I could’t...
View ArticleFreePBX 40 Bios
Is there available information about the freepbx 40 boxes hardware.. i was trying to see if bios updates were available and where to locate them 1 post - 1 participant Read full topic
View ArticleYealink W90DM - Base Stations Show "Active" but Not "Active Sync" and Marked...
Hi, I’m experiencing an issue with my Yealink W90DM and W90B base stations. The base stations are using DECT Sync (not LAN Sync), and all firmware is up to date. The sync level is set to “Automatic.”...
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